Marketing Strategy Today
AI search · ChatGPT Business Hub

How to get your business listed on ChatGPT

Claim your business in the ChatGPT Business Hub in 8 simple steps, with screenshots.

Free · takes 30 seconds

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ContentsBefore you start
  1. Before you start
  2. 1 · Open the page
  3. 2 · Log in and search
  4. 3 · Select or create
  5. 4 · How customers find you
  6. 5 · Add your website
  7. 6 · Verify your domain
  8. 7 · Not verified yet?
  9. 8 · Check your status
  10. Questions
  • 8steps, from claim to status check
  • 1DNS TXT record to prove you own your domain
  • Draftis the status you'll see at first in the Business Hub

Your business, in ChatGPT

OpenAI now lets you claim your business in ChatGPT, to share what you offer, keep your information up to date, and understand and shape how you show up. Claiming it takes a few minutes in the Business Hub, plus however long your DNS takes to update.

Step 1 — Open the Businesses in ChatGPT page

Go to openai.com/business/businesses-in-chatgpt and tap “Claim your business”.

Your business, in ChatGPT page: claim your business to share what you offer, keep your information up to date, and understand and shape how you show up, with the Claim your business button highlighted
Claim your businessScreenshot

Step 2 — Log in and search for your business

Sign in to ChatGPT. You'll land on the Business Hub. Type your business name in the search bar.

Business Hub page reading Reach new customers and grow your business with ChatGPT, with the Search business bar highlighted
The Business Hub search barScreenshot

Step 3 — Select it or create a new listing

If your business shows up, select it. If not, tap “Create ‘Your Business’” to add it.

Search results for SEO in the Business Hub, with Create ‘SEO’ highlighted at the top of a list of existing businesses
Create a listing if yours isn’t thereScreenshot

Step 4 — Tell ChatGPT how customers find you

Choose “At a physical location” (store, restaurant, office) or “Through a website” (online store or marketplace).

How do customers usually interact with SEO? Two options: At a physical location, customers visit a store, restaurant, office, or other location; Through a website, customers buy from your website or marketplace
Physical location or websiteScreenshot

Step 5 — Add your business website

Enter your website URL (e.g. www.yourbusiness.com), then tap Continue.

Add your business website form with an empty Website field highlighted, and Back and Continue buttons
Your website URLScreenshot

Step 6 — Verify you own the domain

Copy the TXT record (Type, Name/host, Value) into your domain provider's DNS settings, then tap “Verify domain”.

Verify that you control your domain: a TXT record with Type, Name or host and Value or content fields (values blurred), a record expiry time, and the Verify domain button highlighted
The TXT record and Verify domain · values blurredScreenshot

Step 7 — Not verified yet? Give DNS time

DNS changes can take a while to show up. Double-check the name and value, then tap “Check again”. Note the record's expiry time.

The same verification screen with the message We haven’t verified the record yet. Check the name and value, then try again after your DNS changes appear, highlighted, and a Check again countdown button
Not verified yet · Check againScreenshot

Step 8 — Check your registration status

Visit chatgpt.com/business-hub anytime to see your businesses and their status (e.g. Draft).

Business page, Manage how your businesses show up in ChatGPT, listing a business named SEO with its Draft status highlighted
Your listing and its statusScreenshot

That's it. Your business is on its way into ChatGPT.

  • Have access to your domain's DNS settings before you start.
  • The TXT record expires, so add it soon after it's generated.
  • Check chatgpt.com/business-hub to track your status.

Questions

How do I get my business listed on ChatGPT?

Go to openai.com/business/businesses-in-chatgpt and tap “Claim your business”. Sign in to ChatGPT, search for your business in the Business Hub, select it or create a new listing, choose how customers find you, add your website and verify your domain with a DNS TXT record.

What if my business doesn't show up in the search?

Tap “Create ‘Your Business’” at the top of the search results to add it as a new listing.

How do I verify my domain for ChatGPT?

ChatGPT gives you a TXT record with a type, a name or host, and a value. Add it to the DNS settings at your domain provider, then tap “Verify domain”. The record expires, so add it soon after it's generated.

Why is my domain not verified yet?

DNS changes can take a while to show up. Double-check the name and value, then tap “Check again”. Note the record's expiry time.

Where can I see my ChatGPT business listing status?

Visit chatgpt.com/business-hub anytime to see your businesses and their status, for example Draft.

Know a business owner who should be in ChatGPT? Forward this on WhatsApp — or keep the PDF with all eight steps and screenshots.